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Policies

Privacy Policy

This privacy policy (Privacy Policy) covers TicketColony's treatment of personal or personally identifiable information (Personal Information) that may be collected when User is on the Site and when User uses TicketColony services.
This Privacy Policy does not apply to the practices of companies or individuals that TicketColony does not own or exercise supervisory control over, or to third party advertisers on the Site. TicketColony may collect Personal Information when User uses certain services on the Site or when User visits cookie-enabled web pages.

TicketColony may also log your IP address when User accesses the Site. TicketColony uses this Personal Information to fulfill requests for our services or products, to contact Users regarding changes to our Site or our business, and to customize the content that User might see on the Site. TicketColony may also use "cookie" files to better service User needs by creating a customized template or web page to the Site. TicketColony will not sell or rent User's Personal Information to any individual, business or government entity unless requested by User or if TicketColony is required to respond to court orders, subpoenas or other legal process. TicketColony reserves the right to amend this policy at any time. TicketColony will contact registered Users by email or shall post a notice of changes in its Site, when and if the terms of this policy are amended.

Refund Policy

Any shipping and handling charges are not refundable. Full refunds (with the exception of any shipping and handling charges) available if purchased Tickets are for events held at least 30 days from the date refund is requested. 50% refunds available (with the exception of any shipping and handling charges) if purchased Tickets are for events held between 15 and 29 days from the date refund is requested. There'll be no refund if less than 15 days remains until purchased Ticket event from the date refund is requested.
Refunds can be requested via Contact Us. Please specify Ticket information and purchase/dealer details when requesting a refund.

Disclaimers

TicketColony does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an "as-is" and "as-available" basis. TicketColony disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. TicketColony will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, punitive and consequential damages.
TicketColony makes no guarantee of any specific result from use of this Site or use of the TicketColony service.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will TicketColony be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if TicketColony has been advised of the possibility of such damages.

Disputes

If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed by the laws of the State of Massachusetts without regard to its conflict of law provisions. You agree to personal jurisdiction by venue in the state and federal courts of the State of Massachusetts, City of Boston.

Indemnity

You agree to indemnify and hold TicketColony, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.